Kyndaris is a boutique operational systems consultancy for owner-led service businesses under $10M revenue, in Perth and across Australia. We illuminate the gaps holding owners back, then close them with practical systems, lightweight AI tools, and ongoing hands-on support.
Book a free 30-minute Discovery CallHow we work
Most consultancies dive straight into operations. We don't. The work starts with you — what you actually want from your life and your business. Time? Exit? Scale? Freedom? Is the business currently serving that, or consuming it?
Then we map the business. Reality, signal, noise. What's happening, what should be happening, what you actually want to be happening. The gaps are where those three diverge.
Then we close the gaps. Structures, frameworks, AI tools, systems. Whatever the gap calls for. Built in conversation with you, handed over so you can run them yourself.
We don't sell decks. We don't sell frameworks for their own sake. We don't sell ourselves as the answer. We replace assumption with evidence — a documented picture of how your business actually runs, a full operational report with the gaps and opportunities mapped, and a tailored starter toolkit from our IP — so you walk away knowing what to do, and with what you need to do it. Full accountability and clarity, in your hands, for your business.
Plain talk
If we find that you're about to drive your business off a cliff, we'll tell you. We'll show you the evidence and we'll recommend you turn. The decision is yours — it's your business, and the choice stays with you — but you don't make it alone. We're alongside you operationally every step: mapping what's coming, building what closes the gap, and walking the plan into reality with you. You stay in control. We make sure you're not flying blind, and we carry the operational load with you while the changes land.
One more thing. Everything you're trying to do has been done by other businesses before. You're not a unicorn. You don't need to engineer something new. Most of what you need is to do the thing that has already worked — correctly, consistently, and on a clock. The magic, if there is any, is in actually doing the thing instead of looking for a clever way around it.
Services
Everything else gets scoped against the specific gap it closes.
A short conversation to see if there's a fit. We cover your goals, what you've already tried, where the gaps appear to be, and whether the Kyndaris approach is the right next step for you. No obligation. No sales pitch. If we both want to proceed, the Business Mapping engagement is the next step. If not, we walk away cleanly.
As many facilitated workshop sessions needed to gather the reality of your business. Three to four weeks of build behind the scenes. Delivery is a documented operating picture of your business — what it actually does today, where the pain points and opportunities sit, and a tailored starter toolkit so you can act on it.
What you get:
You walk away with a clear picture of the business, the gaps and opportunities named, and the tools to start closing them. Some owners take it from there and run it themselves. Most pick the priorities and move into the Retainer or into individual Builds. Either path is fine.
Kyndaris in the business. Think of it as a fractional COO arrangement — not advice from the sidelines, but operational leadership alongside you. You stay the owner. We carry the operational strategy: setting priorities from the 90-day plan, leading the weekly cadence, and driving Builds, system changes, hires, and supplier decisions into the business in the direction you've set.
On retainer you also get full access to Kyndaris — a direct communication line so you have on call access when you need it, the working knowledge base, any suitable templates and IP, and our network of preferred outsourcing providers (developers, designers, bookkeepers, marketers, lawyers) when the work calls for hands beyond ours. Three-month minimum. Around eight hours of hands-on Kyndaris time inside your business each month.
Most engagements run beyond three months. Some run for years. The point of the work is to make us unnecessary — when you can run the next six months without us and still hit your targets, we recommend you pause or end it.
Every business hits a road block. There's a gap or a constraint sitting between you and the next operational level — and until it's closed, nothing else moves. A Build is whatever it takes to close it: a single-purpose AI tool, a system fix, a documented process, a multi-step automation, an integration between the tools you already use. We scope to the constraint, not to the shopping list. Quoted individually. Fixed price for a defined scope before any work starts.
How a Build gets scoped: a 30-minute conversation to name the constraint and define the closing, a one-page Build Brief with the deliverable and the price, your approval, then we build.
Pricing
| Service | Price | Notes |
|---|---|---|
| Discovery Call | Free | 30 minutes, no obligation |
| Business Mapping | $2,000 ex GST | 3–4 week engagement, operational report + starter toolkit |
| Operating Retainer | $2,500 ex GST / month | 3-month minimum, ~8 hours/month, operational leadership |
| Builds and AI tools | Quoted per scope | Scoped to the constraint holding you at your current level |
| Ad hoc strategy hour | $300 ex GST / hour | Single-session chat. Available if you just want a one-off conversation — most owners move into Mapping or the Retainer instead. |
All prices in Australian dollars, ex GST. GST may apply.
Client feedback
"Kyndaris identified quick wins we hadn't even considered. Within the first week, we'd saved over 5 hours on tasks we were doing manually — and the roadmap gave us confidence about what to tackle next."
"The reel engine Kyndaris built changed everything. I went from spending hours on content to having leads come in on autopilot. It just works — and it's built around the way I actually run my studio."
"One conversation with Matt gave me more direction than months of figuring it out on my own. He cut straight to what mattered and helped me see where to focus — no fluff, just clarity."
About
Kyndaris is a boutique operational systems consultancy founded by Matt Radcliffe and based in Maylands, Perth. We serve small service businesses across Western Australia and remote across Australia.
The name combines Kynda (Old Norse — to ignite) and Aris (Greek — excellence). The brand motif is a campfire. Every business is its own fire, and every fire services its own community and the people who work there. When tended well, it's controlled — providing warmth, light, safety, and nourishment to the people around it. They share stories, wisdom and companionship. When it's out of control its dangerous for all, when it's just coals it doesn't help anyone. Some fires are small and humble; others are bonfires that draw in many. Kyndairs's role is to kindle that fire and help it burn at its best, share knowledge and wisdom — so the owner can step back and actually enjoy it, or hand it on, knowing it will keep burning bright for everyone who gathers around it.
Matt's background spans Australian Government project delivery (Department of Finance, Department of Foreign Affairs and Trade, National Library of Australia, National Archives), private-sector executive roles (Project Manager, then CTO, then General Manager at Invizbiz; CTO at Resicert), and independent consulting. The mix is the angle — practitioner-level exposure to the levers that actually move a small service business, paired with the rigour from delivering for government and corporate clients.
Discovery Call
30 minutes. No obligation. No sales pitch.
Prefer email? Reach us at hello@kyndaris.com