Patient Review Audit

Your patients are already telling you what's broken.

Buried in your Google reviews — the glowing ones included — are the operational tells: phones that ring out, billing surprises, waits that stretch, follow-ups that never come. We read every public review of your practice and hand you the operational picture your patients see. Free, and unlike a survey, you can't accidentally flatter yourself.

Free · Public reviews only · Report by email

How it works

Tell us your practice. Name and suburb is enough — we find your Google listing.

Confirm your email. One click — then we read every public review of your practice.

Get the audit. Within the hour: the operational signals in your reviews, mapped to the six areas that make a practice run without its owner — with the actual patient quotes.

Run my review audit

We'll send a confirmation link before anything runs.

Please fill in every field (with a valid email).

We only read reviews that are already public on Google. One audit per practice per month. Your report goes only to the email you confirm — see our privacy policy.

Why reviews, not a questionnaire?

Self-assessments tell you what you already believe. Reviews tell you what patients experience — and patients narrate operations without meaning to. "Couldn't get through on the phone," "was billed twice," "waited forty minutes," "no one called back with my results." Each of those is a process, and every process can be fixed.

The audit reads all of them — five-star ones included — and shows you the pattern, not the anecdotes. If your reviews come back clean, that's worth knowing too.